(615) 552-8676 Hermitage-based · Nashville and 14 Middle Tennessee towns [email protected]

Electrical

Electrical repair and troubleshooting

When a breaker trips, a room goes dark or the lights flicker for no reason anyone can find, we trace it to the cause before replacing a single part.

Meter base and panel on an outside wall with a surge protector beside them

Why do the lights flicker?

One flickering bulb is usually the bulb, the socket or a dimmer that doesn’t get along with LEDs. Lights flickering in several rooms, or dimming hard whenever the AC or the dryer starts, points somewhere upstream: a loose neutral, a failing connection in the panel, or trouble on the service coming into the house.

Where that trouble sits decides who fixes it. Metro Codes makes the owner responsible from the point where NES’s drop connects to the riser and meter base, and damage on the owner’s side is repaired by a licensed electrical contractor. If half the house is dark and the other half is bright, call NES at 615-736-6900 first, then call us.

Why does a breaker keep tripping?

A breaker trips for one of three reasons: too much load on the circuit, a short, or a ground fault. Now and then there’s a fourth, a worn breaker that trips below its rating. Each has a different fix, which is why resetting it again and hoping isn’t a plan. NES’s guidelines need no Electrical Release to replace a breaker, so once we know it’s the breaker, that part goes quickly.

Blown fuses follow the same logic, with one extra hazard: a fuse box is easy to overfuse. If someone has put a 30 where a 15 belongs, the wire has become the fuse.

The odd ones

An outlet that works in the morning and not at night. A switch that controls nothing anyone can identify. A porch light that comes on by itself when the neighbor runs his leaf blower. Jamie has a soft spot for this kind of problem, the odd unexplained one, and has been known to go looking for them. Bring him yours.

Do you need surge protection or a safety inspection?

A whole-home surge protective device mounts at the panel and takes a spike before it reaches the electronics: the HVAC control board, the appliances with circuit boards in them, the garage door opener. The photo above shows one on a meter base and panel from our gallery. Plug-in strips still help at the TV and the computer; the panel unit handles what arrives on the service.

A safety inspection looks at the service and the panel, a sample of outlets and switches, the GFCI and AFCI protection, and the smoke and CO alarms, so you know what’s urgent and what can wait. It makes sense after buying an older house or before a remodel.

What moves the price of a repair is mostly the hunt: how hard the fault is to find, how much wall or attic has to be opened to reach it, and the part at the end, each a line on the itemized estimate.

Answers

Electrical repair: questions

Why does an outlet stop working when no breaker is tripped?

Usually a GFCI upstream has tripped. One GFCI outlet in a bathroom, kitchen, garage or outside can protect several regular outlets after it, so find it and press reset. If that’s not it, the culprit is often a loose connection on a push-in outlet in the same run, which means power off and boxes opened. Aluminum wiring makes that more likely.

Who fixes a damaged meter base after a storm in Nashville?

The homeowner, through a licensed electrical contractor. Metro Codes puts the owner in charge of everything from where NES’s service drop connects to the riser and meter base, on through the panel. A same-amperage meter base with no wire replaced doesn’t need an NES Electrical Release, while new conductor does. NES then reconnects the service.

Is a whole-house surge protector worth it?

For most houses full of electronics, yes. A surge device at the panel protects what a plug-in strip can’t reach: the HVAC control board, the water heater’s electronics, the range, the garage door opener. It works alongside point-of-use strips at the TV and computer. Ask for it as its own line on the estimate, and decide with the price in front of you.

Is it dangerous if a breaker keeps tripping?

The tripping is the safe part; the breaker is doing its job. The danger is whatever it’s reacting to: an overloaded circuit, a short or a ground fault. The NFPA counts an average of 31,650 home fires a year in electrical distribution and lighting equipment, so a breaker that trips repeatedly deserves a diagnosis, never a bigger breaker.

Why do my lights dim when the AC turns on?

A brief dip as a big motor starts is normal. Lights that dim hard, stay dim, or get brighter when something else turns on point at a loose neutral or a weak connection, in your panel or on the service. On the owner’s side of the NES drop, that’s a repair for a licensed electrical contractor, and it shouldn’t wait.

What does a home electrical safety inspection cover?

The service and meter base, the panel and every breaker in it, a sample of outlets and switches for heat and wiring faults, GFCI and AFCI protection, and the smoke and CO alarms. You should come away knowing what’s urgent and what can wait. It’s especially worth doing in a house built before 1972, when aluminum branch wiring is possible.

Get an estimate

Get an estimate for electrical repair

Tell Jamie what’s going on. He’ll set a time to look. Scope, timeline and cost, line by line.

Rather talk? Call (615) 552-8676 or email [email protected].

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Itemized estimates

Tell Jamie what is going on

The breaker that keeps tripping, the water heater that quit, the bathroom you are done looking at. Describe it and you get an estimate with the scope, the timeline and the cost on one page.

Call Get an Estimate